Services · Managed Human Data Ops

Human judgment across the AI lifecycle

We start with managed services where specs are fluid and quality control matters — then productize the patterns that repeat.

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Taxonomy

Where automation pressure ends, we begin

Lifecycle slice Typical tasks Worker tier Quality controls Pricing basis
Data acquisition Speech, images, tool-use traces, domain documents Generalists → specialists Screening, consent, geo/language filters Per item / project
Annotation & enrichment Classification, extraction, transcription — with human verification of prelabels Calibrated generalists + reviewers Gold tasks, overlap, consensus Per row / page / HIT
Alignment & post-training SFT demos, pairwise ranking, preference data, reasoning traces Specialists, vetted experts Domain quals, rubrics, adjudication Per judgment / SOW
Evaluation & safety Benchmarks, factuality, hallucination, red team, model comparison Experts, auditors, red teamers Multi-stage QA, references, escalation Pilot / retainer
Runtime oversight Approvals, exception queues, agent escalation, tool-use intervention Operators + domain experts Audit logs, SLA routing, stop controls Per queue / platform + usage
Flagship

AI Evaluation Ops

Recurring capacity for model evaluation and assurance. Rubric-driven reviews, gold-set anchoring, weekly packs with scores, disagreements, and adjudicated outcomes.

  • Private eval sets & benchmark support
  • Blind re-review on sample slices
  • Exportable audit trail for stakeholders
High signal

Red team & policy stress

Structured adversarial exploration with severity scoring and remediation notes — not unstructured “try to break it” freelancing.

  • Scenario libraries + custom threat models
  • Evidence capture per finding
  • Escalation to domain experts when needed
Expert

Domain expert review

Law, healthcare, STEM, coding, multilingual — when generalist crowd quality is the bottleneck.

  • Qualification gates per project
  • Project-specific onboarding
  • Adjudication pods for edge cases
Runtime

HITL exception queues

Human approvals inside agent and document AI workflows. Reversible decisions, stop controls, and SLA-aware routing.

  • Queue design & routing rules
  • Provenance on every decision
  • Path to Judgment API embedding
Not this

We do not position as an open marketplace for the cheapest labels. Routine first-pass annotation is increasingly software-assisted; our commercial center of gravity is decision-quality loops.

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